Help & Contact

How can we help?

Browse the help center, submit an issue, or send us a message directly.

Help Center
👤

Account & Login

Password reset, login issues, account settings

📸

Posts & Stories

Uploading content, visibility, deleting posts

💬

Messages

Chat not loading, missing messages, notifications

🔒

Privacy & Safety

Block users, report content, data requests

💰

Earnings

Creator payouts, withdrawal issues, balance

🐛

Report a Bug

Something broken? Tell us and we'll fix it fast

Submit an Issue
🎫

Submit Issue

We'll reply to your email within 24–48 hrs

✅ Issue submitted! Check your inbox — we'll reply within 24–48 hours.

What happens after you submit

Here's how we handle every issue report:

Issue received

Your report lands in our support inbox instantly.

2

Under review

Our team reads every report and categorizes it by priority.

3

We reply to you

We email you with a fix, workaround, or update on the issue.

4

Issue resolved

Bug fixed or question answered — we close the ticket.

Average response time: under 24 hours on business days
Direct Contact
📧

General Support

Account, features, anything else

support@apachat.com
🔒

Privacy & Data

Data requests, account deletion

privacy@apachat.com
🐛

Bug Reports

Found something broken?

bugs@apachat.com
🤝

Business

Partnerships, press, collaboration

hello@apachat.com